Leon Smith is Chief Customer Officer at educational publisher Twinkl. The Sheffield-based firm employs over a thousand people and has produced specialist resources to support schools and educators in welcoming pupils arriving from overseas for many years.
Now, in response to growing demand, the EdTech giant has launched a curated collection of these (and new) resources, many of which are free to access, to provide guidance on how educators can support and welcome students whose first language is not English. There are also packs to help parents and educators explain current affairs and upsetting news stories to children and young people.
Leon, a former teacher, tells me more about the range of resources and the impact they are designed to have. Plus she updates us on recent developments at Twinkl – and what her role as chief customer officer involves. We delve into user experience and marketing too.
Also in this episode: details of three fantastic grant funding opportunities:
And some events: a couple of years ago I visited the Megatron, part of a network of underground river tunnels and Victorian storm drains beneath Sheffield City Centre. This watery cavern is an engineering marvel. Public tours have resumed so grab your chance. Plus the free People Communities Together festival.
Timings: